Local Administrator Roadmap
This document outlines the implementation process.
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Local administrator is designated by the school program administrator who notifies their Carnegie Speech account representative |
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NativeAccent Web Portal Setup - Carnegie Speech System Administrator sets up school web portal and local admin account(s)
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Local Admin received Login and Password
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Local Admin Activities - Local admin creates and sets up, activates and inactivates courses, sets course customizations, assigns teachers and manages student registration
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Local Administrator Planning Guide - document the course management strategy, create courses names, course hours, and customizations, complete the implementation form |
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Carnegie Speech Support will create the teacher logins and email you when this work is completed. |
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Log into NativeAccent, create courses, set course customizations, and assign teachers to courses |
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Student Bulk Enrollment Form - list student information for upload to the server and email to support@carnegiespeech.com. You will receive a reply when the upload has been completed. |
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Log into NativeAccent, and verify courses, course customizations teachers and student assignments for each course. Your courses are now ready for students to begin using NativeAccent. |
Support
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The first line support is provided by the teacher and lab administrator using the Teacher’s Guide and the NativeAccent Troubleshooting Guide |
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If the teacher or lab administrator are unable to resolve issue or have questions about the software, logins, or any other matters relating to NativeAccent, the authorized school representative should email support@carnegiespeech.com or call (888)786-0606 and leave a message.
In either case, it important to include as much specific information as possible to help the support specialist to diagnose and remediate the issue. Support requests are addressed within 24 hours |
