The Philippines
Carnegie Speech spoken English assessment and training software enables leading Business Processing Outsourcing (BPO) and call centers to optimize hiring decisions and maximize English training effectiveness while minimizing training time and expense.
Carnegie Speech Assessment™ software lets BPO and call centers make better and more efficient hiring decisions by identifying personnel most proficient in speaking and understanding English. With a rapid, comprehensive and cost-effective English analysis and evaluation, Carnegie Speech helps BPO/call center enterprises find the most qualified and trainable candidates while filling the hiring pipeline remains and satisfying customers.
NativeAccent® spoken English training software has a track record of success in improving spoken English skills efficiently and cost-effectively. With an ability to immediately correct spoken English errors while building a personalized and detailed spoken English curriculum, Carnegie Speech improves English proficiency within business enterprises and among individual users.
Carnegie Speech's Climb Level 4® online Aviation English training software is available to leading aviation enterprises, pilots and controllers to prepare for ICAO language proficiency tests. With a comprehensive curriculum in Aviation English vocabulary, comprehension, interactions, grammar, pronunciation and fluency, Climb Level 4 can be integrated into classroom training, or used by individuals anytime – anywhere. Visit www.climb-level4.com
Because Voice and Accent Training Matters
With 50% of new hire candidates for our Filipino BPO client failing English fluency tests – and another 29% demonstrating borderline English fluency skills – our Filipino BPO client required these employees to use NativeAccent spoken English training software from Carnegie Speech. With an average of less than 10-hours of NativeAccent spoken English training, 100% of previously failing or borderline students exceeded accent neutralization thresholds and passed the English proficiency test.
Because Increasing the Employable Hiring Pool Matters
A major Filipino BPO training academy, was challenged to find English fluent personnel for their rapidly expanding call center client base. With qualified candidates difficult to find, our client recalled candidates previously rejected by the BPO hiring process due to their poor English, and asked them to use NativeAccent spoken English training software to be re-considered for employment.
With only 10-hours of NativeAccent training, the results pleased both our client and its BPO client base. Among the previously rejected candidates that submitted to 10-hours of NativeAccent spoken English training, 70% were regarded as hirable.